Shipping Policy
Delivery Areas
We deliver to all districts across Bangladesh.
- Dhaka City: 1–2 business days
- Outside Dhaka: 2–5 business days
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight.
Order Tracking
Once your order ships, you will receive a tracking number via SMS or email.
Return Policy
Return Window
We accept returns within 7 days of delivery for most products, provided the item is unused, in original packaging, and accompanied by proof of purchase.
Non-Returnable Items
- Products damaged after delivery due to customer misuse.
- Opened software or digital items.
- Custom-made or pre-order items (such as Macrame products).
How to Return
To initiate a return, contact us at support@syncnswitch.com with your order number and photos of the item. Our team will guide you through the process.
Refunds
Refunds are processed within 3–5 business days after we receive and inspect the returned item.
