Frequently Asked Questions
Ordering
How do I place an order?
Browse our shop, add items to your cart, and proceed to checkout. You can pay via cash on delivery or online payment.
Can I change or cancel my order?
Orders can be changed or cancelled within 2 hours of placement. Contact us immediately at support@syncnswitch.com.
Products
Are your products genuine?
Yes. All products are sourced from verified suppliers. We do not sell replicas or counterfeit goods.
Do products come with warranty?
Warranty varies by product and brand. Check the individual product page for warranty details.
Delivery
How long does delivery take?
1–2 days for Dhaka, 2–5 days for other districts. See our Shipping & Returns page for details.
Do you deliver outside Dhaka?
Yes, we deliver nationwide across Bangladesh.
Returns & Refunds
What is your return policy?
We accept returns within 7 days. See our Shipping & Returns page for the full policy.
How long does a refund take?
Refunds are processed within 3–5 business days after inspection.
Payment
What payment methods do you accept?
We accept Cash on Delivery (COD), bKash, Nagad, and card payments.
